Shipping & Returns

SHIPPING  NZ ONLY:

Once order complete and payment made it will be sent via Courier Post in a Track & Trace Sachet,

$4.00  Overnight Urban Trackpack Courier (1-3 Units)
$6.00  Overnight Urban Trackpack Courier (4 Units)
$7.00  RURAL Trackpack Courier

RETURNS POLICY:

The Jayrem Website will only accept returns for the following:

  1. Goods damaged or faulty prior to delivery
  2. Goods supplied incorrectly
  3. Goods that vary from their description on the Website

Please contact returns@jayrem.co.nz if you wish to return an order.

REFUNDS:

Whenever possible, Jayrem website will replace any damaged or faulty goods otherwise a full refund will be issued for the value of the damaged or faulty goods.

TRACKING YOUR PACKAGE:

Once purchase made I should receive an email from you with your address etc….  I will email you the tracking number.  All orders in NZ are delivered by CourierPost. You can track the progress of your package at the Courierpost website or you can phone them on 0800 268 7437 and press 2.

Tracking is not available for International orders, which are shipped via Air Mail.

INTERNATIONAL ORDERS AND SHIPPING:

We are happy to accept international orders.  All international orders are shipped by Air Post.  As soon as your order is dispatched you will be notified by email.  Track and Trace information is not available with Air Post packages.  International Shipment .  Please allow 7-10 working days.
All prices are in New Zealand Dollars and packages are dispatched by Air Mail.
Shipping on multiple CD sets are calculated on a per-disc basis. (e.g. Double CDs are the same cost as sending two discs).

CDs

1

2

3

4

5

Australia

$5.00

$6.00

$7.00

$8.00

$10.00

South Pacific

$19.00

$20.75

$22.50

$24.25

$26.00

USA

$10.00

$12.50

$15.00

$17.50

$20.00

UK/Europe

$11.00

$13.75

$16.50

$19.25

$22.00

World

$13.00

$15.85

$18.70

$21.55

$24.40

 

DVDs

1

2

3

4

5

Australia

$8.00

$10.00

$12.00

$14.00

$16.00

South Pacific

$20.75

$24.25

$27.75

$31.25

$34.75

USA

$12.50

$17.50

$22.50

$27.50

$32.50

UK/Europe

$13.75

$19.25

$24.75

$30.25

$35.75

World

$15.85

$21.55

$27.25

$32.95

$38.65

 

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