Conditions of Use

PRIVACY POLICY:

Any information given to us about you through this website is used exclusively for the purpose of processing orders.  We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes.

TERMS AND CONDITIONS:

Contact to be made within 24 hours
* Payment within 4 days unless agreement by ourselves
* Goods not sent until payment verified
* All care taken when packaging item.

HOW LONG FOR MY ORDER TO ARRIVE

Providing we have the item in stock your item will be couriered to your Urban Delivery within approximately 1-2 working days.  If you are a Rural Address this should be within 3-4 working days.   If your item is not in stock we will e-mail you letting you know how long this should take to arrive in.

International Orders can take up to 7-10 working days via Air Mail.

DAMAGED DELIVERIES OR INCORRECT SUPPLY

The Jayrem website will rectify any products delivered damaged or faulty, or errors in supply.  Please refer to our returns policy for more information.

Please return any damaged or incorrectly supplied goods in the original packaging. 

Returns address can be addressed and posted to:

Jayrem Records Ltd
P O Box 911
MASTERTON   5840

You will be notified by email when your return is received.  We will replace damaged goods when possible; otherwise we will issue a full refund for the value of the damaged item.  Postage costs will be reimbursed for the return of any damaged goods.

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